About
We exist to give small businesses their time back.
Ops Intel is a done-for-you AI automation consultancy based in Newcastle upon Tyne. We build, connect, and manage automations that handle the repetitive work — so you can focus on the work that actually matters.
Our story
Built by someone who's seen the problem first-hand.
I'm Scott Neve, founder of Ops Intel. I spent years working in operations, watching talented, hard-working business owners lose hours every single day to tasks that a well-configured automation could handle in seconds.
The frustrating part? The technology to fix it had existed for years. But most automation tools assumed you either had a developer on staff, or hours to spend learning new software. Small business owners have neither.
So I built Ops Intel to bridge that gap — a service that handles everything, so business owners can get the benefits of AI automation without touching a single line of code or spending a day in a webinar.
How we work
The principles we operate by
Understand first, build second
We spend real time learning how your business works before we touch a single tool. Cookie-cutter automations break. Custom ones don't.
No lock-in, no black boxes
You own everything we build. We use standard tools — n8n, Make, Zapier, OpenAI — and document everything so you're never dependent on us.
Results, not reports
We measure success by hours saved and tasks automated — not dashboards that look impressive but change nothing. If something isn't working, we fix it.
Small client base, deep focus
We deliberately limit how many clients we take on. Every business we work with gets our full attention — not a ticket number and a scripted response.
Honest advice, always
If your business isn't ready for automation, or if a cheaper tool would serve you better, we'll tell you. We'd rather lose a sale than set you up to fail.
Proudly UK-based
Everything is handled in-house, in the UK. No offshore outsourcing, no timezone headaches. You speak to the person who actually built your automations.
Ready to work together?
Book a free 30-minute audit call. We'll learn about your business, identify your biggest time drains, and tell you exactly what we can automate.
Book a Free Automation AuditOr drop us a line at scott@opsintel.io